Privacy and Cookies

Your privacy is important to us. We value your trust and are committed to protecting and safeguarding any personal information you give us. This document, which we update from time to time, describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us if you have questions about your personal information.

KalkanVipTransfer provides online travel services through its own websites and mobile apps and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms.

Privacy

What kind of personal information does KalkanVipTransfer use?

When you make a reservation, you’ll be asked for your name, address, telephone number, email address, payment details, the names of guests traveling with you and your preferences for your stay.

When you visit our website, even if you don’t make a reservation, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. We may also receive information about you when you use certain social media services.

How does KalkanVipTransfer use mobile devices?

We have free apps for a variety of mobile devices and use versions of our regular website that have been optimized for mobile. These apps and mobile websites process your personal details in a similar way as our website does – and they also allow you to use location services to find services nearby.

Security

What security procedures does KalkanVipTransfer put in place to safeguard your personal data?

In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access and the misuse of personal information.

We use appropriate business systems and procedures to protect and safeguard the personal information you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorized personnel are permitted to access personal information in the course of their work.

Your credit card details – when they are needed as part of the reservation process – are stored for a maximum of 10 days. After that, your credit card data will be either permanently deleted from our systems or will remain hashed in our system for fraud detection purposes. This is unless you have chosen to store your credit card details in your personal account.

Children

The services offered by KalkanVipTransfer are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it.

Contact

How can you control the personal data you have given to KalkanVipTransfer?

You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at info@kalkanviptransfer.com Please write “Request personal information” in the subject line of your email and include a copy of your identity card to help us prevent unauthorized individuals from accessing your personal data.

If the personal information we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our customer database by sending an email to info@kalkanviptransfer.com with “Request for removal of personal information” in the subject line. However, we may need to retain certain information, for example, for legal or administrative purposes, such as record keeping or to detect fraudulent activities. You can delete your user account at any time by signing into your account on the KalkanVipTransfer website and choosing to remove your account.

Who is responsible for the processing of personal data on the KalkanVipTransfer website and apps?

KalkanVipTransfer controls the processing of personal data on its websites and mobile apps. KalkanVipTransfer is crafted by KalkanVipTransfer, a private limited liability company, incorporated under the laws and has its online offices in www.kalkanviptransfer.com If you have any suggestions or comments about this privacy notice, please send an email to info@kalkanviptransfer.com